The legal profession and legal services market nationally and internationally is being re-shaped by a number of significant trends: the internationalisation of legal services; organisational, technological and regulatory innovation and disruption; the persistence of a ‘buyers’ market’ for commercial legal services, and an increasing crisis in individual access to justice. In this context there is a critical need for high quality data and research into the impacts of change on the legal sector, including:
- the provision of moderately big data on the performance of the Australian legal services market;
- understanding the drivers of and barriers to innovation in legal services delivery;
- exploring the changing relationship between lawyers and clients in different sub-sectors of the market;
- enhancing access to justice through institutional and process re-design of legal service delivery, dispute resolution procedures and mechanisms.