Regulation of consultation audio recording in healthcare
Patients and healthcare professionals sometimes want to record a consultation. They might not know whether they are allowed to do this under the law. These fact sheets set out how the law in Victoria, Australia, applies to healthcare consultation audio recording. The advice is relevant for patients and healthcare professionals.
These fact sheets were developed in consultation with clinicians, consumers and health literacy experts at the Peter MacCallum Cancer Centre, and with the offices of the Victorian Health Complaints Commissioner and the Victorian Mental Health Complaints Commissioner.
Unbranded fact sheets
You can use these ‘white label’ versions of the fact sheets and adopt them for your own organisation’s use. They have a Creative Commons license letting you share and adapt the material.
Prictor, M and Milani, N 'Characteristics of Australian hospital policies governing consultation recording: a scoping review' OSF Registry (2022)
Prictor, M and Hyatt, A ‘How to make it ok to Record Medical Appointments’, Pursuit (2022)
Prictor M and Milani, N ‘Consultation recording in healthcare settings: an overview’, University of Melbourne Briefing Paper (2022)
Prictor, M, Johnston, C, Hyatt, A, ‘Overt and covert recordings of health care consultations in Australia: some legal considerations’, (2021) 214 (3) Medical Journal of Australia 119-124
‘Want to record your doctor’s appointment?’ The Conversation, 2020
Podcast - ‘Recording healthcare consultations’, Medical Journal of Australia, Nov 2020
Radio interview - Megan Prictor, ABC Melbourne, Nov 2020
Podcast - ‘When a patient hits ‘record’’, Medical Republic, 12 Nov 2020
- Dr Megan Prictor
Senior Lecturer, Melbourne Law School
- Ms Nikka Milani
Research Assistant, Melbourne Law School
- Ms Amelia Hyatt
Senior Research Officer, Department of Health Services Research, Peter MacCallum Cancer Centre
Melbourne Law School, Impact Booster and Communication Grant 2022